PLEASE READ all salon policies and PROCEDURES BEFORE BOOKING AN APPOINTMENT. BY BOOKING AN APPOINTMENT YOU ARE AGREEING TO abide by our POLICIES AND follow our PROCEDURES. these are in place to insure TRANSPARENCY and safety for staff and clients.

BOOKING POLICIES

As a small business these policies protects us from late cancellations and no shows.

All appointments require a 50% non-refundable deposit at time of booking. This deposit is transferable up till 48 business hours before your appointment, the exception is the busy period leading up to Christmas. All appointments canceled outside of this time frame will be charged at 100% of the appointment value.

When using a gift voucher to book an appointment you must state that you are using a voucher and the voucher details, if you cancel less then 48 hours prior to your appointment or no show your voucher will be processed to cover the cost of the appointment time.

GIFT VOUCHER POLICIES

Gift vouchers can be used for 12 months with no restrictions. After 12 months these vouchers can be redeemed for an additional 24 months but for treatments only and on week days between 10am and 5pm only. Gift vouchers cannot be used in conjunction with any discounts or special offers.

PAYMENT METHODS

Bank transfer , EFTPOS and payments via our booking platform